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Privacy Policy

Effective Date: September 28, 2015

PINEAPPLE GROUP USA, Inc., its subsidiaries and affiliates (“PINEAPPLE,” “we,” “us,” “our”) take your privacy seriously and has developed this Privacy Policy (“Privacy Policy”) to explain what we collect from our users (“users” or “you”) and how we use and share this information. This Privacy Policy applies to your use of our website, mobile website, mobile applications and any related services which you can find out about more in our Terms of Service (“Service(s)”). We may change this Privacy Policy from time to time and will notify you by revising the date at the top of the Privacy Policy. Please review this Privacy Policy whenever you access the Services to stay informed of our information practices.


  • WHAT INFORMATION DOES PINEAPPLE COLLECT?
    This Privacy Policy covers our treatment of “personally identifiable” information (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable” information (meaning it cannot be used to specifically identify you) that we may collect in your use of our Services. We use both types of information, and combinations of both types, as described in this Privacy Policy. This Privacy Policy does not apply to the practices of any other company or individual that we do not own or control.
    • ✪ When You Register for Our Services. We receive and store any information you provide to us when registering with our Services such as your name, username, password, country of location, zip code, postal mail address and email address. Some of our Services may collect your photo, “about” information you provide, links to your social media accounts and certain other profile information. You may be asked to provide your mobile phone number if you register for a Service which sends you a text message containing information you have requested. 
    • ✪ When You Visit Our Websites or Use Our Services. Even if you do not register with us, whenever you interact with our Services, we may collect the following: IP address, language setting, operating system type, the page you requested, an Identifier for Advertising if you are using an iOS device or an Android ID if you are using an Android device, user agent, and time stamp. We collect information about your search and click activity on the Services (for example, when you “favorite” a product featured on our Services or “follow” a brand, designer or another user), or your user generated content or activity related to your use of certain Services (for example, photos that you take or upload, comments that you provide or workout routines that you create).
    • ✪ When You Turn On Location Services. IOS-based mobile application (available to users for download in the United States) allows us to determine your geo-location. When you have allowed us to access your location, we may access your geo-location even if you are not using IOS-based mobile application. 
    • ✪ When You Provide Third Party Account Information. If you provide or connect your third-party account credentials to an account with a Service, some content and/or information in those accounts may be transmitted into your account with us. For example, when you connect with Facebook, we receive and collect your name, email address and profile photo.
    • ✪ When You Enter a Sweepstakes, Contest or Giveaway. We collect information you provide to us when you enter a sweepstakes, contest or giveaway. We may collect and share such information you provide with an advertiser who sponsors such event or a service provider may collect your information in connection with such promotional event on our behalf. 
    • ✪ When Provided By Other Users. In some cases, your email address and other information may be provided to us by other users of the Services.


  • HOW DOES PINEAPPLE USE YOUR INFORMATION?
    We may use the information we collect for the various purposes described below:
    •  personalize and improve our Services;
    •  customize the Services and provide advertisements, content or features that match your interests;
    •  allow our users to set up a user account and profile;
    •  communicate with you about or fulfill your requests for certain products, services, offers, promotions and events offered by PINEAPPLE;
    •  send you notices, updates, and other administrative messages;
    •  process transactions and send you related information;
    •  operate sweepstakes, contests or giveaways;
    •  link or combine with information we get from others to help provide you with better service;
    •  detect, investigate and/or prevent fraudulent, unauthorized or illegal activity;
    •  analyze and monitor how users utilize the Websites and Services; and
    •  carry out other purposes described in this Privacy Policy.


  • HOW DOES PINEAPPLE SHARE YOUR INFORMATION?
    • ✪ Advertisers. We allow advertisers, advertising agencies, ad networks, and/or merchant partners and their affiliates and partners to collect information on our Services for the purposes of serving you with advertising tailored to your interest or demographics and analyzing the performance of advertising campaigns.
    • ✪ Affiliated Businesses and Third Party Websites. In certain situations, businesses or third party websites with whom we are affiliated may sell items or provide services to you through our Services (either alone or jointly with us) and we will share your information with that affiliated business only to the extent that it is related to such transaction or service.
    • ✪ Agents. We employ other third party vendors, consultants and other service providers who need access to your information to perform work on our behalf.
    • ✪ Business Transfers. We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of our business assets.
    • ✪ Enforcement of Terms and Policies. We may share your information to enforce or apply our Privacy Policy, Terms of Service or our other policies or agreements.
    • ✪ Protection of PINEAPPLE and Others. We may access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; or protect the rights, property, or safety of PINEAPPLE, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
    • ✪ User Profiles and Submissions: Certain user profile information such as a user’s name or any video or image content that you have uploaded to the Services may be displayed to other users to facilitate user interaction within the Service or address your request for Services.
    • ✪ With Your Consent: We may share your information in other circumstances with your consent, for example when you have chosen to link an account with our Services with a social media network like Facebook.


  • HOW MAY PINEAPPLE COMMUNICATE WITH ME?
    We may contact or communicate with you by email, postal mail, notices on our websites or applications, newsletters or other means available through the Services, including mobile text message and push notifications. Such communications may contain messages of a commercial or non-commercial nature, including but not limited to, providing you the Service or response to your inquiry that you requested, marketing and promotions of our Services or the services of our partners and advertisers, administrative purposes, or to carry out other purposes described in this Privacy Policy.



  • HOW DOES PINEAPPLE USE COOKIES AND WEB BEACONS?
    “Cookies” are small data file identifiers that are transferred to your computer or mobile web browser that allow us to recognize your browser or mobile device and transfer information about you and your use of our Services. For example, cookies that we use tell us how many times you have visited one of our websites, your search preferences, and if you have clicked on an advertisement that has been displayed to you. We use “persistent” cookies to save your login information for future logins to the Services. We also use “session ID” cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by users and web traffic routing on the Services. Unlike persistent cookies, session ID cookies are deleted from your computer when you log off from a Service and close your browser.

We, and third parties with whom we partner, may also deliver a file knowns as a web beacon, pixel or pixel tag (“Web Beacons”) to you through our Services from an ad network. Web Beacons are small, invisible graphic images that may be used on the Service interface or in emails relating to the Service to collect certain information and monitor user activity on the Service interface, such as to count visits, understand usage effectiveness and to determine if an email has been opened and acted upon. Web Beacons allow ad networks and service providers that we use to provide anonymized, aggregated auditing, research and reporting for us, for advertisers and our other partners. Web Beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and Web Beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site.


  • HOW DOES PINEAPPLE USE SOCIAL PLUGINS?
    We may use social plugins on our Services, for instance plugins of the social networks such as Facebook, Twitter, Google+, Pinterest and Tumblr, and may feature icons, like the “thumbs up” icon or text like "Recommend“, "Like“ or "Comment“. These cookies are activated once you start navigating our website. Your browser may create a connection to the servers of such social networks and/or transmit data to such servers when you view a page on our website. If you use the plugin functionality (e.g. click the “Like” button or make a comment), this information is also transmitted directly to the social network by your browser and may be stored there. This Privacy Policy does not cover the practices of these third party social networks.



Some of these companies are members of the Network Advertising Initiative (“NAI”) and/or the Digital Advertising Alliance (“DAA”), each of which offers a single location to opt out of receiving tailored ads from its member companies. To opt out of information collection by NAI member companies, or to obtain information about the technologies they use or their own privacy policies, please visit the NAI consumer opt out page. To opt out of information collection by DAA member companies, or to obtain information about the technologies they use or their own privacy policies, please visit the DAA consumer choices page. In addition, PINEAPPLE works with third parties to provide analytics information regarding your usage of our Services or to help us track the advertisements that are delivered to you to determine the effectiveness of advertising on our Services. Third parties that use cookies, web beacons and other technologies to assist us with our traffic measurement, research and analytics include, but are not limited to, Adjust, Adobe, Comscore, LiveRamp, Tapad, Moat, Nielsen, DoubleClick and Flurry. To opt out of collection of your information by Nielsen, or to obtain information about the technologies they use or their own privacy policies, please visit the Nielsen consumer opt out page. To opt out of collection of your information by Flurry analytics via our mobile applications, please visit the Flurry end user opt out page.

 

  • WHAT CHOICES DO I HAVE?
  • ✪ Change Your Account Settings. You may add or update information, or change your account privacy settings which limits the other users who can see the information in your user profile and/or what information in your user profile is visible to others. The information you can view, update, or delete may change as the Services change.
  • ✪ Cookies. You can usually instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from our websites that you visit. If you do not accept cookies, you may not be able to use all portions of the Services or all functionality of the Services.
  • ✪ Email or Postal Mail. If you do not want to receive email or other mail from us, please indicate your preference by changing your account settings, contacting us at support@pineappleclothing.com, or by clicking the “unsubscribe” link in an email we send to you. 
  • ✪ Deactivating Your Account. You can always choose not to disclose information to us or delete information, but keep in mind some information may be needed to register with us or to take advantage of some of our special features. You may request deactivation of your account by contacting us at support@pineappleclothing.com.
  • ✪ De-Linking Account. You may de-link your PINEAPPLE account from an account on another service such as a social media account in your account setting. However, in order to de-link it completely, you may also have to adjust your account settings with the third party application. For example, if you want to de-link your Facebook account with PINEAPPLE, you must de-link your accounts in both your PINEAPPLE account settings and in your Facebook application settings.
  • ✪ Push Notifications. You may adjust the “Settings” on your mobile device to disable push notifications for any of our mobile applications for which you would like to stop receiving such notifications.
  • ✪ Text Messages. If you no longer want to receive a text message for the Service which sends you a text message with information that you have requested, you can reply to the text message with "STOP" to unsubscribe.

When you update information in your account, however, we may maintain a copy of your prior, unrevised information in our servers. Please note that some information may remain in our servers after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your information after you update or delete it in accordance with this Privacy Policy.


  • PAYMENT CARD INFORMATION
    To use certain aspects of our Services, we may require credit or debit card account information. By submitting your credit or debit card account information through the Services, you expressly consent to the sharing of your information with third party merchants, subscription and billing processors, and payment processors. We do not have your complete credit or debit card account information, store your credit or debit card account information, or have direct control over or responsibility for your credit or debit card account information. We cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.



  • SECURITY
    We use commercially reasonable safeguards to preserve the integrity and security of information collected and maintained through our Services. However, we cannot ensure or warrant the security of any information you provide to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed by unauthorized persons or hardware or software failure.



  • DO NOT TRACK
    We currently do not participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your information. We may engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our website.



  • SERVICES NOT DIRECTED TO CHILDREN
    The Services are not directed to children under 13. We do not knowingly collect or solicit personally identifiable information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any information about yourself to us. If a parent or guardian becomes aware of his or her child has provided us with personal information without their consent, please contact us at support@pineappleclothing.com.



  • INTERNATIONAL TRANSFER
    Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, PINEAPPLE transfers personal information to the United States and processes it there. By submitting such information, you consent to that transfer.



  • HOW TO CONTACT PINEAPPLE
    If you have any questions or concerns regarding our privacy policies, please send us a detailed message to support@pineappleclothing.com or contact us at Pineapple Group USA, Inc., 3300 N.E.192nd Street, Suite 1513, Aventura, FL 33180.