FREE STANDARD SHIPPING THROUGHOUT THE US!
SHIPPING INFORMATION CAN BE UPDATED OR CHANGED WITHIN 24 HOURS AFTER THE ORDER HAS BEEN COMPLETED.
ALL SHIPMENTS RETURNED TO US DUE TO AN INCOMPLETE/INVALID SHIPPING ADDRESS ARE SUBJECT TO A RETURN SHIPPING FEE. PINEAPPLE IS NOT RESPONSIBLE FOR RETURN-TO-SENDER FEES. AS A PRECAUTION, PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER.
Once your order has been shipped, you will get an email sent to you with a tracking number. You can use that number to track your package through the USPS tracking system.
Orders typically take between 24 and 48 hours to be processed. Please allow five to ten (5-10) business days for orders to be shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when placing your order.
NOTE: Orders placed after 5 PM on FRIDAY will NOT be processed until THE FOLLOWING MONDAY.
All items will be shipped via USPS First Class or Priority Mail.
USPS DELIVERIES can take between three and ten (3-10) business days.
We are not responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking number we provide, please contact USPS.
SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
APO/FPO/DPO & PO BOXES SHIPPING
We are unable to ship our products to U.S. Military APO/FPO/DPO and PO Box addresses.
We do ship internationally. SHIPPING CHARGES APPLY. If our shipping charge does not cover the cost of shipping your package, we will invoice you the difference for shipping. If the difference is not paid within 48 hours, we will refund your order.
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